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Pre-existing Medical

Pre-existing medical conditions

Important information concerning pre-existing medical conditions

There is no cover for Pre-existing medical conditions under the Essentials Policy Option, but there is limited cover for Pre-existing medical conditions under the Premier Policy Option.

Some Pre-existing medical conditions are covered automatically. If you have a Pre-existing medical condition which falls outside the automatic acceptance criteria detailed below, the condition must be disclosed to us, whether or not you are seeking cover for the condition. This is because the condition may affect the terms and availability of cover. If the condition is not disclosed to us, there is a risk that no claims will be payable under this policy.

1. What is a Pre-Existing Medical Condition?

Under our Premier Policy Option, some Pre-existing medical conditions are automatically covered if you meet the conditions below. If you do meet these terms, you do not need to contact us for approval. If your condition does not meet the criteria, or if you are in any doubt, please contact the Medical Hotline on 0800 100 124 as this may affect the terms and availability of cover under this Policy. If cover is approved, you will be required to pay an additional premium and written confirmation will be forwarded to you.

Terms for automatic Pre-existing medical condition cover:

  1. your Pre-existing medical condition is stable and well controlled and your treatment (including medication) has not changed in the last 12 months; and
  2. your condition is not an ongoing or chronic condition for which you have received treatment at a hospital in the last 5 years; and
  3. you have not had surgery or hospital treatment for the medical condition in the past 12 months; and
  4. the Pre-existing medical condition is not detailed below in sections 2 and 3 as either a pre-existing medical condition that you need to contact us about, or which cannot be covered under this policy.

2. What Pre-existing medical conditions are NOT automatically covered?

You are not automatically covered in respect of a medical condition that relates to:

  1. your heart (excluding hypertension);
  2. your brain;
  3. a transplanted organ;
  4. thinning of the bones (osteoporosis);
  5. a lung condition, due to which you are permanently limited by shortness of breath or diagnosed as cystic fibrosis;
  6. cancer;
  7. blood or lung clots;
  8. insulin dependent diabetes;
  9. major allergic reactions;
  10. back problems if you have had spinal surgery; and/or
  11. sexually transmitted diseases, AIDS, HIV or related conditions.

Even if you do not seek cover for these Pre-existing medical conditions, they must be disclosed to us to avoid non-disclosure issues under this policy. If we choose to provide cover related to these conditions an additional premium will be charged and written confirmation extending cover will be issued by us.

3. What Pre-existing medical conditions are NOT covered at all?

Some medical conditions cannot be covered under this policy. These include but are not limited to any medical condition:

  1. where you are travelling against advice from a registered medical practitioner;
  2. where you are travelling or one of the reasons you are travelling is to obtain medical treatment;
  3. which has been diagnosed as being terminal;
  4. for which surgery is planned or for which you are on a waiting list;
  5. involving ongoing and variable pain (including back pain) for which you are receiving regular treatment or medication;
  6. that is an ongoing symptomatic condition for which you have had investigations and have not yet had a diagnosis.

Pre-existing medical condition definition:

  1. Any physical defect, infirmity, existing or recurring illness, Injury or disability of which you, or the person due to whom you are claiming, are aware of; or
  2. Any medical condition for which you, or the person due to whom you are claiming have had or received a medical examination, consultation, treatment, investigation and/or medication in the 12 months prior to the date your policy is issued.

We provide insurance cover to you on the basis that you are a resident of New Zealand, you intend to return to New Zealand after your journey, you will purchase your policy in New Zealand before you start your journey and the start date on your policy reflects the date you leave your residence in New Zealand to start your journey. Full Terms and Conditions Apply.

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy.

For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the following Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice on our homepage.