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Privacy Policy

Privacy Policy

At New Zealand Travel Insurance, we are committed to protecting your privacy. We use the information we collect on our site to make our service the best it can be and to enhance your overall experience. We do not sell, trade or rent your personal information to others.

By using our site, you consent to the collection and use of this information by New Zealand Travel Insurance and its partners STA Travel and Allianz.

Security Policy

Please see our information below about how your information is kept secure on our website.

Our secure server software encrypts all of your personal information, including payment information and personal details. The process of encryption takes the data you enter and converts it into bits of code that are securely transmitted over the internet. This scrambled information cannot be read as it travels over the internet.

Once your encrypted personal information is received by our secure server, it is translated back into its original form and stored in our off-line database. Your credit card information is also encrypted for transmission over the internet. Your personal safety, both on holiday and online, is of the utmost importance to us.


To the fullest extent permissible pursuant to applicable law, the materials on this website are provided ‘as is’ and without warranties of any kind, either expressed or implied, and New Zealand Travel Insurance, and its subsidiaries and affiliates (collectively ‘New Zealand Travel Insurance’) disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. New Zealand Travel Insurance does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website - or the server makes it available – are free of viruses or other harmful components. New Zealand Travel Insurance does not warrant or make any representations regarding the use or the results of the use of the materials on this website in terms of their correctness, accuracy, reliability, or otherwise. You (and not New Zealand Travel Insurance) assume the entire cost of all necessary servicing, repair or correction. The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general information purposes; please refer to the actual policy or the relevant product or services agreement.

This website may be linked to other websites which are not maintained by New Zealand Travel Insurance. New Zealand Travel Insurance is not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by New Zealand Travel Insurance of the websites or the content thereof.

Limitation of Liability

While New Zealand Travel Insurance uses reasonable efforts to include accurate and up-to-date information on this website, errors or omissions sometimes occur. To the fullest extent permissible under applicable law, New Zealand Travel Insurance makes no warranties or representations as to the accuracy of the content of this website and under no circumstances, including, but not limited to, negligence, shall New Zealand Travel Insurance or any party involved in creating, producing, or delivering the website be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website, even if New Zealand Travel Insurance or an New Zealand Travel Insurance authorized representative has been advised of the possibility of such damages. In no event shall New Zealand Travel Insurance's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website.

New Zealand Travel Insurance also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.

Restrictions on Use of Material

This website is owned and operated by New Zealand Travel Insurance. Except as otherwise expressly permitted by New Zealand Travel Insurance, no materials from this website or any website owned, operated, licensed or controlled by New Zealand Travel Insurance may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may download material displayed on this website for your use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public or commercial purposes, including the text, images, audio, and video without New Zealand Travel Insurance's written permission. New Zealand Travel Insurance neither warrants nor represents that your use of materials displayed on this website will not infringe rights of third parties.

Jurisdictional Issues

Unless otherwise expressly set forth herein, New Zealand Travel Insurance makes no representation that materials on this website are appropriate or available for use in any location. Those who choose to access this website do so on their own initiative and are responsible for compliance with local laws.

Except as expressly set forth herein the information contained on this website is not an offer to sell or a solicitation to buy any security, insurance product or other product or service by New Zealand Travel Insurance. No security, insurance product or other product or service is offered or will be sold by New Zealand Travel Insurance or, if sold by New Zealand Travel Insurance, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.


New Zealand Travel Insurance welcomes your questions and comments about our policies. Please contact us if you have any queries by emailing info@nz-travel-insurance.co.nz. New Zealand Travel Insurance reserves the right to alter our privacy and security policies, as business needs requires. Any alterations to this policy will be posted on our website in a timely manner.

NZ travel insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy.

For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the following Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice on our homepage.

Allianz Partners website | Terms and Conditions | Privacy Policy.